FAQ - Amoritz Art

Frequently Asked Questions

WHAT IS YOUR SHIPPING POLICY?

FOR WALL ART PRINTS All prints are produced and shipped from Canada. We will choose the most cost-effective shipping carrier based on the items ordered and their destination. Shipping times range from 1-10 business days for Canada and the United States. You will receive a tracking number as soon as your order has been shipped.

For more information concerning shipping, please refer to my shipping policy.

SHIPPING FEES

SHIPPING FEES
I offer free shipping for Continental USA and Canada!
I cover shipping fees for any product category offered in my Art Shop. Shipping is free for Canada and the United States. For shipping outside of Continental USA or Canada, shipping prices may vary. To get an accurate estimate, I suggest adding your products to your cart and providing your shipping address. A more detailed price range per countries will be available soon on the shipping policy page.

WHAT IS YOUR POLICY ON RETURNS/EXCHANGES/REFUNDS?

FOR WALL ART PRINTS

Each Order is a custom work of art printed just for You. We stand behind Our craftsmanship, and are committed to making sure You are completely satisfied with Your purchase.

If you are not 100% happy with the quality of the print, please contact Us by email at support@amoritz.art within 30 days of receiving merchandise for assistance in returning an item to get Your refund.

If You are not happy with the quality of the product You purchased, and this is due to factors under Our control, We will replace or refund your purchase fully. For factors that We don’t control, such as ordering the wrong product, We will strive to find a solution. For any issues contact us by email at support@amoritz.art within 30 days of delivery.

For more information concerning shipping, please refer to my return and exchange policy.

CAN I CANCEL MY ORDER?

If there is an error with your order or if there are any changes you wish to make after your order has been placed, we require that you contact us within 8hrs of the order being placed or by the following business day if the order was placed over the weekend.

All orders are held for 12 hours before they start processing to allow time for cancelations.

For more information concerning shipping, please refer to my return and exchange policy.

HOW LONG DOES IT TAKE TO PROCESS A REFUND?

For an order cancellation not yet produced, processing a refund can take up to 7-10 business days.

For more information concerning refunds, please refer to my return and exchange policy.

HOW DO I RETURN MY PACKAGE?

For a replacement of a damaged product, please contact me through my contact page.

WHO TO CONTACT?

You can reach out to me at any time through my contact page.

HOW CAN I KEEP UP WITH YOUR NEW WORK?

I would love for you to be the first to know about any new work! An easy way to stay in the loop is by signing up to become a privileged member of my Amoritz VIP Insiders! You can also follow me on my social media pages as I am constantly posting about new work!