Last updated: July 31, 2022
Thank you for shopping at Amoritz.
If, for any reason, You are not completely satisfied with a purchase We invite You to review our policy on refunds and returns.
The following terms are applicable for any products that You purchased with Us.
Interpretation and Definitions
Interpretation
The words of which the initial letter is capitalized have meanings defined under the following conditions. The following definitions shall have the same meaning regardless of whether they appear in singular or in plural.
Definitions
For the purposes of this Shipping Policy:
- Company (referred to as either "the Company", "We", "Us" or "Our" in this Agreement) refers to Amoritz Psychology Paintings, 330 Avro Ave, Pointe-Claire, QC, H9R 5W5.
- Goods refer to the items and products offered for sale on the Service.
- Orders mean a request by You to purchase Goods from Us.
- Service refers to the Website.
- Vendors refer to Third Party Service Providers for production and fullfillment of certain Goods offered by our Service.
- Website refers to Amoritz, accessible from
- You means the individual accessing or using the Service, or the company, or other legal entity on behalf of which such individual is accessing or using the Service, as applicable.
Our Policy Sections
Our policies have differences depending on the type of Goods offered. At the moment, We offer originals and prints that are produced by different print fulfillment services and Vendors. We rely on their production and shipping times to offer you this service. Please refer to the section of each type of Goods to know what to expect for each one. As We add other types of Goods, like originals and limited prints, We will also add these specific policy sections.
Free shipping for North America
We offer free shipping for Continental USA or Canada.
Ground Shipping FREE.
Express Shipping Cost based on artwork size.
WorldWide
At the moment, we are only shipping to Continental USA or Canada. We are getting organized to ship worldwide soon.
Timeframe to receive your order
Shipping times are listed as business days and do not include production time for any Goods category. You will receive an email notification when Your Order has shipped. Shipping time starts from this email notification.
Choosing 2-Day and Overnight (delivery next day) shipping methods does not change production times.
Each Order is a custom work of art printed just for You. Please consult each Goods category section below to find the production time to expect. You can then add the shipping time specified for each category or shipping method to get the total timeframe to expect before receiving Your Order.
Wall Art Prints
Production Lead Time
Production times for Mounting, Lamination, and other additional services are added to the Print's production time cumulatively.
Production time does not include delivery time.
Production time estimates are in business days which excludes weekends and holidays.
Media Type | Production lead times |
|---|---|
Canvas Roll | 5 Days |
Stretched Canvas | 8 Days |
Stretched Canvas with Decorating Frame | 13.33 Days |
Custom Paper Frame | 9 Days |
Acrylic Print | 8 Days |
HD Sublimation Metal Print | 9 Days |
Merchandise Art Prints
Lost in Transit
Packages are considered lost in transit when the products in the order do not arrive at the shipping address provided within the maximum shipping/transit timeframes. A package is considered lost in transit if the shipping timeframe exceeds the maximum shipping/transit timeframe.
Please note that there may be variances in ship dates and these times are subject to change. Please view the current shipping and production times below.*
Production Timeframes*
All production times are averages based on orders of 1 to 5 items.
Production time estimates are in business days which excludes weekends and holidays. All orders are held for 12 hours before they start processing to allow time for cancelations.
Transit time should be added to the production time to best estimate the arrival date for your order.
Product Category | Production Time Estimate Count in Business Days | Contact us by email at support@amoritz.art if your order is in production longer than _business days |
|---|---|---|
BOOKS, STATIONARY | ~6.3 days +3 days per 6 items | 10 |
BAGS | ~8 days +3 days per 6 items | 12 |
CLOTHING | ~7 days +3 days per 6 items | 10 |
ACCESSORIES | ~5.6 days +3 days per 6 items | 10 |
HOME DECOR | ~7.4 days +3 days per 6 items | 12 |
SCARVES | ~6.8 days +3 days per 6 items | 10 |
FABRIC | ~5.8 days +3 days per 6 items | 10 |
Shipping Timeframes*
We are working daily with our shipping providers to continuously monitor timelines and optimize as best as possible. Shipping times can vary for both products and variants. Variances in shipping times can occur due to the following scenarios:
- Increase in overall shipping times during the holiday peak season.
- International orders with limited tracking as they go through customs and are being shipped by sea/air.
- USPS orders requiring extra days during sorting.
The table below applies to standard shipping from the US to the US and the date ranges for the data are trailing 2-weeks.
Shipping Transit Times*
For orders that are in transit for less than the stated timeframes, do not contact our support team. If you have orders in transit for longer than the timeframes listed below, please contact Shipping Support by email at support@amoritz.art with your Order number for further instructions.
SHIPPING TIME ESTIMATES
Destination | Service | Ships from | Transit time |
|---|---|---|---|
United States | Fedex Ground | Champlain, NY | 5 - 10 business days. The tracking number can take up to 5 days to be updated by Fedex. |
United States | USPS Priority Mail | Champlain, NY | 1 - 3 business days |
United States | USPS First Class Mail | Champlain, NY | 1 - 3 business days |
Canada | Canada Post Mail | Montreal, CA | 2 - 7 business days. No Tracking. |
Canada | Canada Post Xpresspost | Montreal, CA | 1 - 2 business days |
Canada | Canada Post Expedited Parcel | Montreal, CA | 1 - 7 business days |
International | DHL Express Worldwide | Montreal, CA | 1 - 6 business days |
International | International Untracked | Montreal, CA | 10 - 30 business days |
International | International Tracked | Montreal, CA | 10 - 30 business days |
Shipping Delay Updates*
Shipping delays may occur during the holiday season due to the current economic climate for the major shipping carriers. We recommend you keep up-to-date with the latest news from the major carriers to understand any shipping and delay expectations.
CARRIER | STATUS UPDATE PAGE |
|---|---|
UPS | |
FedEx | |
DHL | |
USPS |
Policy Changes
We reserve the right to amend this shipping policy at any time with or without notice. You will find the date of the last update to this policy at the top of this page.
Contact
If you have any questions regarding this policy, or your dealings with our website, You can contact Us:
Via email at support@amoritz.art.